Volume 28 Number 1, 2024 Moving from off-the-shelf chatbots to a user-designed bespoke L2 chatbot

Moving from off-the-shelf chatbots to a user-designed bespoke L2 chatbot

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bitstream:
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collection:
Volume 28 Number 1, 2024
contributor.author:
Shin, Dongkwang Lee, Jang Ho
contributor.editor:
Mimi Li
date.accessioned:
2024-06-06T15:22:40Z
date.available:
2024-06-06T15:22:40Z
date.copyright:
2024
date.issued:
2024-06-10
description.abstract:
This study investigates the application of Large Language Model (LLM)-based chatbots for second language (L2) learning, focusing on the three chatbot-building platforms such as ChatGPT, Poe AI, and Pi. Engaging 96 pre-service teachers in South Korea, it examined their perceptions of chatbots built via these platforms concerning human-likeness, pedagogical usefulness, and specific strengths and weaknesses. Participants were asked to create task-oriented chatbots using these platforms and to converse with them. The findings reveal varied perceptions of human-likeness among the chatbots, with Pi rated the highest. Regarding usefulness for L2 learning, the chatbots built via all three platforms were deemed beneficial, especially for engaging in realistic scenarios and providing authentic, context-appropriate expressions. Each platform demonstrated unique strengths but also showed some limitations, based on which we provide the pedagogical implications. Overall, the present study contributes to the evolving field of chatbot-assisted language learning, demonstrating the utility of LLM-based platforms in creating customized L2 learning chatbots.
endingpage:
14
entity.type:
None
format.extent:
14
identifier.citation:
Shin, D., & Lee, J. H. (2024). Moving from off-the-shelf chatbots to a user-designed bespoke L2 chatbot. Language Learning & Technology, 28(1), 1–14. https://hdl.handle.net/10125/73581
identifier.issn:
1094-3501
identifier.uri:
https://hdl.handle.net/10125/73581
llt.topic:
Language Teacher Education and Technology Forum
number:
1
publicationname:
Language Learning & Technology
publisher:
University of Hawaii National Foreign Language Resource Center Center for Language & Technology
rights.license:
Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License
rights.uri:
https://creativecommons.org/licenses/by-nc-nd/4.0/
site_url:
/item/10125-73581/
startingpage:
1
subject:
Artificial Intelligence, Chatbot, ChatGPT, Poe, Pi
title:
Moving from off-the-shelf chatbots to a user-designed bespoke L2 chatbot
type:
Column Text
volume:
28