Volume 26 Number 1, 2022 Design principles and architecture of a second language learning chatbot

Design principles and architecture of a second language learning chatbot

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bitstream:
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collection:
Volume 26 Number 1, 2022
contributor.author:
Kim, Heyoung Yang, Hyejin Shin, Dongkwang Lee, Jang Ho
contributor.editor:
Robert Godwin-Jones
date.accessioned:
2022-02-18T22:50:43Z
date.available:
2022-02-18T22:50:43Z
date.issued:
2022-02-21
description.abstract:
The purpose of this article is to set out the design principles and architecture of a second language (L2) learning voice chatbot. Building on L2 acquisition theories and chatbot research, in this article, we report on a South Korean government-funded longitudinal project in which we designed and developed a chatbot called “Ellie”. Chatbot Ellie has three chat modes, “General Chat,” “Task Chat,” and “Skills”. In the General Chat mode, L2 users can have short talks about personal information, whereas in the Task Chat mode, they can engage in a wide range of problem-solving L2 tasks to achieve task goals by exchanging meanings with Ellie. The Skills mode offers form-focused language practice. Ellie was piloted among 137 Korean high school students, who used Ellie individually or in a group, for seven weeks in their English classes. The quality of the chatbot was investigated in terms of the appropriateness of language level, continuity of conversation, and success in task performance. Based on the results of the pilot, Ellie appears to have considerable potential to become an effective language learning companion for L2 learners, and has implications for the design and developments of future L2 chatbots.
endingpage:
18
identifier.citation:
Kim, H., Yang, H., Shin, D., & Lee, J. H. (2022). Design principles and architecture of a second language learning chatbot. Language Learning & Technology, 26(1), 1–18. http://hdl.handle.net/10125/73463
identifier.issn:
1094-3501
identifier.uri:
http://hdl.handle.net/10125/73463
language.iso:
en-US
llt.topic:
Emerging Technologies
number:
1
publicationname:
Language Learning & Technology
publisher:
University of Hawaii National Foreign Language Resource Center Center for Language & Technology (co-sponsored by Center for Open Educational Resources and Language Learning, University of Texas at Austin)
rights.license:
Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License
rights.uri:
https://creativecommons.org/licenses/by-nc-nd/4.0/
site_url:
/item/10125-73463/
startingpage:
1
subject:
Artificial Intelligence Chatbot System Architecture Task Design
title:
Design principles and architecture of a second language learning chatbot
type:
Column
type.dcmi:
Text
volume:
26